Privacy Policy

Last updated: June 2025

At Flight Deck Ready, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Who We Are

Flight Deck Ready is a UK-based pilot training consultancy. For data protection purposes, we are the “data controller” of any personal information you provide to us.

2. What Information We Collect

We may collect and process the following personal data:

  • Contact Information: Name, email address, phone number

  • Booking Details: Service preferences, consultation notes

  • Payment Information: Billing details (note: payment is securely processed via third-party providers; we do not store card details)

  • Website Usage Data: IP address, browser type, pages visited (via cookies and analytics tools)

3. How We Use Your Information

We use your personal data to:

  • Process bookings and deliver training services

  • Respond to enquiries and provide customer support

  • Improve our website and services

  • Send occasional service updates or marketing (only with your consent)

We will never sell your data or share it with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contractual necessity – to fulfil a service you have requested

  • Legitimate interests – for running and improving our business

  • Consent – when you opt in to receive marketing communications

5. How We Store Your Information

Your data is stored securely on encrypted systems and is only accessible by authorised personnel. We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including any legal or reporting obligations.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time (for marketing)

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise these rights, contact us at info@flightdeckready.com.

7. Cookies

Our website uses cookies to enhance your experience and gather anonymous analytics. You can adjust your browser settings to disable cookies, though this may affect site functionality.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated "last revised" date.

10. Contact Us

For any questions about this policy or your data, please contact:

📧 Email: info@flightdeckready.com